Privacy Policy
Last updated: November 10, 2026
SungCard is a brand of Vekst Solutions LLC, 14707 S Dixie Hwy, Suite 402C #186, Miami, FL 33176, USA. We are responsible for the personal information described here. Questions or requests: support@sungcard.com.
What we collect
- From the organizer: first name, e-mail address and relation to the honoree; the honoree's name, how to say it, the occasion, the event date and the memory deadline; and, if the organizer schedules the song to be sent, the honoree's e-mail address.
- From contributors: first name, relation to the honoree, the memory and saying they write, an optional photo, and an e-mail address only if they ask to get the song.
- For payment: payments are handled by Stripe. You enter your card details on Stripe's secure checkout page, not on our site; we never see or store your full card number. Stripe tells us whether the payment went through, the amount, and the e-mail and country you entered at checkout.
- Technical data: our hosting provider records basic server logs (such as IP address, browser type and the pages requested) to keep the site secure and working.
We don't use advertising cookies, tracking pixels or analytics trackers on this site. If that changes, we'll update this policy first.
Why we use it
- To make the song: write lyrics from the memories, generate the music and check every line.
- To run your SungCard: show the organizer page, the memory wall and the song page, and send the organizer reminders and the song.
- To take payment, give refunds, prevent fraud, and keep the records the law requires.
- To answer you when you write to us.
We never sell personal information, and we never share it for advertising. We only e-mail the organizer; a contributor who asked to get the song (once); and the honoree, once, if the organizer schedules the song to be sent to them. We never e-mail the people the organizer invites.
Who helps us
We use these service providers only to run SungCard, under their own privacy terms:
- Stripe: payments, refunds and fraud prevention.
- Netlify: hosting the site and storing SungCards, memories, photos and songs.
- OpenRouter and the AI model provider it routes to (Anthropic): drafting lyrics from the memories.
- ElevenLabs: generating the music and singing voice from the approved lyrics, and checking the sung words.
- An e-mail delivery service: sending the organizer their links, reminders and the song.
These providers may process data in the United States and other countries.
Who can see a SungCard
Only people with the link. The organizer page is for the organizer; the song page, with the memories and contributors' first names, is for whoever the organizer shares it with. Search engines are asked not to list any SungCard page. Photos and audio are served through links that expire after a few hours.
How long we keep it
We keep a SungCard, its memories, photos and song for up to 24 months after it was started, so the song page keeps working, and payment records as long as tax law requires. You can ask us to delete a SungCard or a single memory at any time; we do so within 30 days.
Your choices and rights
You can ask us what we hold about you, to correct it, or to delete it, by writing to support@sungcard.com. Contributors can also ask the organizer to remove their memory. We'll answer within 30 days, and we won't treat you differently for asking.
Children
SungCard is for adults. Please don't add children's names or photos of children, and don't use SungCard if you're under 18.
Security
The site uses HTTPS everywhere. SungCards are opened with long random links rather than passwords, so keep your organizer link private.
Changes
If we change this policy, we'll update the date at the top. For important changes, we'll tell organizers of open SungCards by e-mail.